How we handle your information
This policy explains the information we collect when you browse our site, request a fitting, or contact us, and how we use that information to respond to you.
Information we collect
We may collect your name, phone number, email address, service preferences, appointment date, and any message you send through our contact or support forms. We may also collect basic usage information such as page visits and browser data if analytics tools are enabled.
How we use it
We use your details to respond to enquiries, schedule fittings, provide customer support, and improve our services. We do not sell your personal information.
Sharing and storage
Your information may be stored in our customer systems and cloud services used to operate the website. We only share it with service providers that help us run the business, such as hosting and messaging tools.
Cookies and analytics
We use essential cookies to keep the site working. Optional analytics or marketing cookies are only used according to the preferences you choose on the Cookies Preferences page.
Your choices
You can request access, correction, or deletion of your personal data by contacting us through the Support page. You can also update your cookie preferences at any time.
Contact
For privacy questions, please visit the Support page and contact us directly.
Last updated: August 21, 2026.